Privacy statement

Coccinelle | Van Lier Group

Coccinelle | Van Lier Group is responsible for processing personal data as described in this privacy statement. This statement has been prepared in accordance with the EU General Data Protection Regulation (GDPR — Regulation (EU) 2016/679), which has applied since 25 May 2018.

Contact details

Coccinelle

Coccinelle Hoveniersstraat 5, 2860 Sint-Katelijne-Waver, Belgium
VAT number: BE 0425.718.350
Email: info@coccinelle.be

Van Lier

Van Lier Werkhuizenkaai 112, 1000 Brussels, Belgium
VAT number: BE 0426.619.559
Email: info@vanlier.be

Personal data we process

Coccinelle | Van Lier Group processes your personal data when you use our services and/or provide it to us by email or other means of communication. We process the following personal data:

  • First name and surname
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Information about your activity on our website
  • Browser and device type

Special category and other sensitive personal data

Our website and/or services are not intended to collect data about visitors under the age of 16 without the consent of a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to take an active interest in their children’s online activity to help prevent their data from being collected without parental consent.

Why we process personal data and our legal bases

Coccinelle | Van Lier Group processes your personal data on the following legal bases:

  • Performance of a contract:: To process payments, carry out administrative tasks and supply goods and services.
  • Consent:: To send newsletters and/or advertising.
  • Legitimate interests:: To analyse your behaviour on our website, improve the website and tailor our product range to your preferences.
  • Legal obligation:: To meet tax and other legal requirements.

Automated decision making

Coccinelle | Van Lier Group does not make decisions based on automated processing that could significantly affect individuals.

How long we keep personal data

Coccinelle | Van Lier Group keeps your personal data only for as long as is strictly necessary for the purposes for which it was collected. The following retention period applies:

  • Personal data: up to five years after our last contact with you or your last transaction.

Sharing personal data with third parties

Coccinelle | Van Lier Group does not sell your data to third parties. We share it only where necessary to perform our contract with you or meet a legal obligation. We enter into data processing agreements with third parties that process data on our behalf to ensure the same level of security and confidentiality.

Cookies and similar technologies

Coccinelle | Van Lier Group uses functional, analytical and tracking cookies. When you first visit our website, we ask for your explicit consent to non-essential cookies, such as tracking cookies. You can change your cookie preferences at any time through your browser settings.

Accessing correcting or deleting your data

You have the right to access, correct or delete your personal data, or restrict its processing. You also have the right to data portability, which means you can ask us to send the personal data we hold about you to another organisation.

Please send any requests concerning your data to info@vanlier.be or info@coccinelle.be. To verify your identity, we ask you to provide a copy of your identity document. To protect your privacy, please obscure your photograph, the MRZ (machine-readable zone), passport number and national register number. We will respond as soon as possible and within four weeks at the latest.

How we protect personal data

Coccinelle | Van Lier Group takes the protection of your data seriously and puts appropriate measures in place to prevent misuse, loss, unauthorised access and unauthorised changes. If you believe your data is not adequately protected, or suspect that it has been misused, please contact us at info@vanlier.be or info@coccinelle.be. info@vanlier.be of info@coccinelle.be.

Complaints

If you believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the supervisory authority:

Belgian Data Protection Authority
Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
E-mail: contact@apd-gba.be